CLARIFY ACTIVITY LOG

DATA VIEW NAME
CLARIFY_ACTIVITY_LOG
OVERVIEW
This view contains the information from a Clarify case activity log, The activity log allows users to view the history of events with a particular case or sub case, such as phone calls, notes or actions taken. Personal information in the activity log should be regarded as confidential.

This View can be used in conjunction with the following views:
UW.CLARIFY_CASES

LOAD FREQUENCY
Data is refreshed nightly. The daily load appends all activities of cases closed since the previous load.
DATA CUSTODIAN
DoIT Help Desk – Chris Holsman
DoIT User System Services – Chris Holsman
AUTHORIZATION
You must receive approval to access data from the data custodian. For information about how to get authorized for InfoAccess data views, connect to the InfoAccess Home Page
SPECIAL
CONSIDERATIONS
The view retains all information about Clarify Case Activity logs permanently.
QUESTIONS
Contact: Division of Information Technology Help Desk
Phone: 264-HELP (4357)
LAST UPDATED
5/2001– New view created.
DATA FORMATS
Primary Key Columns are identified with an asterisk(*)
Alphanumeric Data
VARCHAR2( N) (N) = maximum length. Field contains letters and/or numbers. Trailing blanks are eliminated.
Example: VARCHAR2 (5) could contain ‘ABC12’ or ‘ABC’ or ‘A’
Numeric Data
NUMBER (N) (N) = length. Field contains only numbers.
NUMBER (X,Y) = format for numbers with decimal positions.
X = total number of digits
Y = the number of digits after the decimal
Examples: NUMBER (6) represents 250012 NUMBER (6,2) represents 2500.12
Date
DATE – Date can be in various formats. Date functions available with your query tool can be used to format the date.
Examples: DATE (YYYYMMDD), DATE (YYDDD), DATE (DD-MM-YY)
Column Name Format Description
ID_NUMBER CHAR (11) ID number assigned to a case. Use to link to a case.
ACTIVITY CHAR (80) A defined Clarify event such as logging notes or case actions. Example: Case create.
ENTRY_TIME DATE The date time stamp of when the activity was entered into the clarify system.
DESCRIPTION CHAR (255) Full description of the activity being logged.
PROXY_ID CHAR (8) The logon of the person if acting for another performed the activity.
LOGIN_ID CHAR (8) The logon of the person performing the activity.
EXTRACT_DATE_TIME DATE The date and time these data were extracted.
Format : YYYYMMDD HH24:MI:SS