CLARIFY SUBCASE ACTIVITY LOG

DATA VIEW NAME
CLARIFY_SUBCASE_ACTIVITY_LOG
OVERVIEW
This view provides Activity Log information for subcases that were closed, and shows the relation to their main case.
LOAD FREQUENCY
Data View is refreshed nightly. The daily load appends all cases closed since the previous load.
DATA CUSTODIAN
DoIT Help Desk – Chris Holsman
DoIT User System Services – Chris Holsman
AUTHORIZATION
You must receive approval to access data from the data custodian. For information about how to get authorized for InfoAccess data views, connect to the InfoAccess Home Page
SPECIAL
CONSIDERATIONS
The view retains all information about Clarify Subcase Activity logs permanently.
QUESTIONS
Contact: Division of Information Technology Help Desk
Phone: 264-HELP (4357)
LAST UPDATED
02/2005 – New view created.
DATA FORMATS
Primary Key Columns are identified with an asterisk(*)
Alphanumeric Data
VARCHAR2( N) (N) = maximum length. Field contains letters and/or numbers. Trailing blanks are eliminated.
Example: VARCHAR2 (5) could contain ‘ABC12’ or ‘ABC’ or ‘A’
Numeric Data
NUMBER (N) (N) = length. Field contains only numbers.
NUMBER (X,Y) = format for numbers with decimal positions.
X = total number of digits
Y = the number of digits after the decimal
Examples: NUMBER (6) represents 250012 NUMBER (6,2) represents 2500.12
Date
DATE – Date can be in various formats. Date functions available with your query tool can be used to format the date.
Examples: DATE (YYYYMMDD), DATE (YYDDD), DATE (DD-MM-YY)
Column Name Format Description
*SUBCASE_ID VARCHAR(16) The ID number for the subcase.
PARENTCASE_ID VARCHAR(11) The ID number for the subcase’s parent case.
ACTIVITY_TITLE VARCHAR(80) Clarify’s name for the subcase Activity Log entry.
*ACTIVITY_DATETIME DATE Date-time for the subcase Activity Log entry.
*ACTIVITY_DESCRIPTN VARCHAR(255) Clarify’s description for the subcase Activity Log entry.
PROXY_USER VARCHAR(30) Proxy name (if any) for person who performed the subcase activity.
LOGIN_USER VARCHAR(30) Person who performed the subcase activity.
EXTRACT_DATE_TIME DATE The date and time these data were extracted.
Format : YYYYMMDD HH24:MI:SS